AGL Contact

AGL Energy Plans

AGL is one of Australia’s leading integrated energy companies. AGL started operating in 1837 as the Australian Gas Light Company. In the 180 years since AGL first began, they’ve expanded to serve over 3.6 million gas, electricity and solar customers in Queensland, New South Wales, Victoria, and South Australia. Today, AGL is listed on the Australian Securities Exchange, and is an S&P/ASX 50 company.

Switching and moving is as simple as 1... 2... 3

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Enter your address! Tell us a bit about your needs. Our process is simple with NO complicated questions.

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We’ll tell you about the plans available in your area and recommend one which is most suited to your needs.

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Confirm your details and get connected. The process is easy and there will be no interruption at all.

AGL offers discounted market plans for residential energy users as well as small, medium, and large business customers. Their residential plans include AGL Essentials and AGL Savers, with options for bundling electricity and gas.

Both business and residential customers can monitor their energy usage and manage their account through the AGL My Account online portal or the AGL Energy mobile app.

Electricity and gas rates vary between states, although all customers have access to additional discounts for paying on time. AGL offers a range of customer incentives and discounts including a rewards program for extra savings. Residential customers also earn flybuys points when they make the switch to AGL. Customers earn one flybuys point for every dollar spent on electricity or gas.

Why choose AGL?

AGL is a major developer of renewable energy technologies. It is taking action to responsibly reduce its greenhouse gas emissions while providing secure and affordable energy to its customers. In addition to gas and coal, AGL Energy’s current renewable generators include hydro, wind, and solar.

For those interested in making more sustainable choices in their own home or business, AGL customers can choose to offset their emissions, or select from a range of green energy plans. AGL Green Choice plans guarantee either 10%, 20%, or 100% of household electricity usage will be supplied from Renewable Energy Sources.

At Deal Expert we will compare different companies and plans available for your property. We’ll consider lowest rates, best overall discount, special offers and payment bonuses, or any other special plan features that you want to see from your electricity company.

We work hard to find great deals from leading energy retailers you can trust.

Customer Types

Benefits of getting connected with AGL

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Melissa Dean Client

Samantha Robertson

Solutions Expert

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Frequently Asked Questions

What is the best electricity plan for me?

Every household is different, and there are lots of ways you can tailor your electricity plan. Deal Expert provides up to date energy comparison, price comparison, and energy deals from retailers so you can make an informed decision. It also important to consider whether you want to pay your bills monthly or quarterly depending on your needs. It is always a good time for a bit of exploration and comparison, as you could save hundreds, start today by Deal Expert providers!

How long will it take to switch providers?

Once you’ve confirmed your details with Deal Expert, you’ll be moved over to your new provider within 3-4 weeks, but it depends on the provider and state. Finding a cheap energy deal and confirming your Deal Expert takes only a few minutes. Following that, you have a 10 Business Day ‘cooling off’ period. If you change your mind during this time, you can cancel the switch through Deal Expert and nothing changes. Your new provider will also handle all of the paperwork. 

How do I know this company is above board if I've never heard of them?

The Australian energy regulator ensures that every single supplier follows the same rules and regulations, so all Australians have a fair chance of finding an energy company to suit their needs. This is especially important for those who want smaller, lesser-known providers because they can trust in the fact that these companies will be held accountable by law if something goes wrong with their service.

Do I need to cancel my Direct Debit?

When you decide to close your account with your current provider, the company will send you a final bill and the company cancels the direct debit after taking the final payment. If there are any funds in credit on your previous plan, they should notify you so they can transfer these back into your bank account or send me the money via cheque.

Are there any hidden costs?

No, our service is completely free for all customers. This covers everything from visiting our website or calling our call centre in Australia to Deal Expert providers online at the click of a button. We are here to provide you with competitive deals and services.

Is the service from Deal Expert free?

Yes. it is completely free to Deal Expert’s customers. We get paid a commission by your new gas and electricity provider.

How does Solar work?

Solar Panels are made up of many solar cells, which convert sunlight directly into electricity. A photovoltaic (PV) module is a packaged connected assembly of typically 6×10 photovoltaic solar cells but may have as many as 72 cells. Solar panels generate electricity when light shines on the array of panels. The amount generated depends upon how much power or energy the sun provides to the area where they are mounted.

Can you connect my energy if I am moving house?

Yes, we can compare & connect you to a retailer of your choice. Connections usually require at least one business day notice, there may be a connection fee passed through to you. This is not from us; this is charged from the distributor & will be applied to your first energy bill.

When I switch providers will my gas or electricity be interrupted?

There will not be any interruption to your supply of electricity or gas. This is because they will continue to be supplied by the same energy distributor. All that really changes is the name of the energy retailer that issues your energy bills.