With Optus, you can choose to have it all – Australia’s Fastest 5G mobile network for download speeds, great value with offers like their 5G phone price match guarantee and amazing Living Network features that enhance your everyday.Optus knows that Australians are forced to make choices every single day. It starts with yes.

Switching and moving is as simple as 1... 2... 3

Compare

Enter your address! Tell us a bit about your needs. Our process is simple with NO complicated questions.

Switch

We’ll tell you about the plans available in your area and recommend one which is most suited to your needs.

Save

Confirm your details and get connected. The process is easy and there will be no interruption at all.

 

Why choose Optus?

Optus offers a complete, competitive range of products and services to keep you in touch with ever changing technology and communications needs. Optus has won 2 ACCOMS industry awards and an Australian Business Awards 2023 customer service excellence award

Customer Types

Benefits of getting connected with Optus

Let’s start saving on your Broadband too!

We offer a free Broadband comparison service for all households too!

You can always speak to one of our experts ?

Melissa Dean Client

Samantha Robertson

Solutions Expert

Blank Form (#3)

* By submitting your details you agree that you have read and agree to the Terms and Conditions and Privacy Policy. Deal Expert may contact you about other products that are offered by Deal Expert or its partners.

Frequently Asked Questions

What is the best electricity plan for me?

Every household is different, and there are lots of ways you can tailor your electricity plan. Deal Expert provides up to date energy comparison, price comparison, and energy deals from retailers so you can make an informed decision. It also important to consider whether you want to pay your bills monthly or quarterly depending on your needs. It is always a good time for a bit of exploration and comparison, as you could save hundreds, start today by Deal Expert providers!

How long will it take to switch providers?

Once you’ve confirmed your details with Deal Expert, you’ll be moved over to your new provider within 3-4 weeks, but it depends on the provider and state. Finding a cheap energy deal and confirming your Deal Expert takes only a few minutes. Following that, you have a 10 Business Day ‘cooling off’ period. If you change your mind during this time, you can cancel the switch through Deal Expert and nothing changes. Your new provider will also handle all of the paperwork. 

How do I know this company is above board if I've never heard of them?

The Australian energy regulator ensures that every single supplier follows the same rules and regulations, so all Australians have a fair chance of finding an energy company to suit their needs. This is especially important for those who want smaller, lesser-known providers because they can trust in the fact that these companies will be held accountable by law if something goes wrong with their service.

Do I need to cancel my Direct Debit?

When you decide to close your account with your current provider, the company will send you a final bill and the company cancels the direct debit after taking the final payment. If there are any funds in credit on your previous plan, they should notify you so they can transfer these back into your bank account or send me the money via cheque.

Are there any hidden costs?

No, our service is completely free for all customers. This covers everything from visiting our website or calling our call centre in Australia to Deal Expert providers online at the click of a button. We are here to provide you with competitive deals and services.

Is the service from Deal Expert free?

Yes. it is completely free to Deal Expert’s customers. We get paid a commission by your new gas and electricity provider.

How does Solar work?

Solar Panels are made up of many solar cells, which convert sunlight directly into electricity. A photovoltaic (PV) module is a packaged connected assembly of typically 6×10 photovoltaic solar cells but may have as many as 72 cells. Solar panels generate electricity when light shines on the array of panels. The amount generated depends upon how much power or energy the sun provides to the area where they are mounted.

Can you connect my energy if I am moving house?

Yes, we can compare & connect you to a retailer of your choice. Connections usually require at least one business day notice, there may be a connection fee passed through to you. This is not from us; this is charged from the distributor & will be applied to your first energy bill.

When I switch providers will my gas or electricity be interrupted?

There will not be any interruption to your supply of electricity or gas. This is because they will continue to be supplied by the same energy distributor. All that really changes is the name of the energy retailer that issues your energy bills.