LUMO Energy
Lumo Energy is an Australian energy retailer owned by Snowy Hydro, one of Australia’s largest and oldest renewable energy generators. Lumo Energy serves almost 1 Million Residential and Business customers in Victoria, New South Wales, South Australia, and Queensland in partnership with Red Energy. Gas is also available to Victorian residents.
Lumo Energy began operating as an electricity and gas retailer in Victoria in 2002 under the name Victoria Electricity. Soon after, they expanded into the other eastern Australian states with South Australia Electricity, Queensland Electricity and New South Wales Electricity. Operations in the four states came together under one name with the launch of Lumo Energy in 2010.
Switching and moving energy is as simple as 1... 2... 3
The Lumo Movers options is an electricity plan ideal for people who move house frequently. Extra discounts for bundled electricity and gas are also on offer in Victoria. GreenPower plans ensure a nominated percentage of generated power comes from renewable sources.
Customers that pay on time will benefit from a bonus discount that applies across the entire bill and not just on the usage rate. The Lumo Ameego customer rewards program offers customers a range of exclusive discounts on groceries, movie tickets, fuel, white goods and more. The easy to use mobile app calculates savings and tallies rewards that can be used at Woolworths, Coles, Kmart, Caltex, Target and other big Australian brands.
Why choose Lumo Energy?
As one of Australia’s fastest growing energy retailers, Lumo Energy’s vision is to provide easy-to-use energy solutions, while delivering them in a unique and customer friendly fashion.
Lumo Energy values community highly, partnering with organisations to support grassroots initiatives and provide meaningful engagement with the public, beyond traditional expectations of an energy retailer. Currently, Lumo Energy supports The Salvation Army, Netball Victoria and the Western Bulldogs
At Deal Expert we will compare different companies and plans available for your property. We’ll consider lowest rates, best overall discount, special offers and payment bonuses, or any other special plan features that you want to see from your electricity company.
We work hard to find great deals from leading energy retailers you can trust.
How to compare LUMO Energy Plans
When considering a switch to a better electricity or gas plan, Deal Expert can assist with a comprehensive plan comparison search. Key factors to consider when comparing LUMO Energy plans include lower tariffs for supply and usage, discounts and offers including green energy incentives, personalized energy plans or basic market offer retail contracts, convenient payment options such as direct debit, fees and charges impacting bills, terms and conditions for benefit periods, concessions, sustainability add-ons including solar options, and additional features and benefits uncovered by Deal Expert.
Understanding LUMO Energy Tariffs
Tariffs play a crucial role in determining energy costs, encompassing charges for energy usage and supply. LUMO Energy’s tailored energy plans may feature various tariffs including supply charges, single rate tariffs, time-of-use tariffs, controlled load tariffs, solar feed-in tariffs, and initiatives supporting renewable energy.
Benefits of getting connected with Lumo Energy
- Residential and Business Energy Plans
- Competitive pricing
- Pay online option
- Renewable Energy Specialists
- Pay-on-Time discount applies to entire bill
- Customer Rewards Program
- Local, Australian Call Centres
Let’s start saving on your Broadband too!
We offer a free Broadband comparison service for all households too!
Frequently Asked Questions
What is the best electricity plan for me?
Every household is different, and there are lots of ways you can tailor your electricity plan. Deal Expert provides up to date energy comparison, price comparison, and energy deals from retailers so you can make an informed decision. It also important to consider whether you want to pay your bills monthly or quarterly depending on your needs. It is always a good time for a bit of exploration and comparison, as you could save hundreds, start today by Deal Expert providers!
How long will it take to switch providers?
Once you’ve confirmed your details with Deal Expert, you’ll be moved over to your new provider within 3-4 weeks, but it depends on the provider and state. Finding a cheap energy deal and confirming your Deal Expert takes only a few minutes. Following that, you have a 10 Business Day ‘cooling off’ period. If you change your mind during this time, you can cancel the switch through Deal Expert and nothing changes. Your new provider will also handle all of the paperwork.
How do I know this company is above board if I've never heard of them?
The Australian energy regulator ensures that every single supplier follows the same rules and regulations, so all Australians have a fair chance of finding an energy company to suit their needs. This is especially important for those who want smaller, lesser-known providers because they can trust in the fact that these companies will be held accountable by law if something goes wrong with their service.
Do I need to cancel my Direct Debit?
When you decide to close your account with your current provider, the company will send you a final bill and the company cancels the direct debit after taking the final payment. If there are any funds in credit on your previous plan, they should notify you so they can transfer these back into your bank account or send me the money via cheque.
Are there any hidden costs?
No, our service is completely free for all customers. This covers everything from visiting our website or calling our call centre in Australia to Deal Expert providers online at the click of a button. We are here to provide you with competitive deals and services.
Is the service from Deal Expert free?
Yes. it is completely free to Deal Expert’s customers. We get paid a commission by your new gas and electricity provider.
How does Solar work?
Solar Panels are made up of many solar cells, which convert sunlight directly into electricity. A photovoltaic (PV) module is a packaged connected assembly of typically 6×10 photovoltaic solar cells but may have as many as 72 cells. Solar panels generate electricity when light shines on the array of panels. The amount generated depends upon how much power or energy the sun provides to the area where they are mounted.
Can you connect my energy if I am moving house?
Yes, we can compare & connect you to a retailer of your choice. Connections usually require at least one business day notice, there may be a connection fee passed through to you. This is not from us; this is charged from the distributor & will be applied to your first energy bill.
When I switch providers will my gas or electricity be interrupted?
There will not be any interruption to your supply of electricity or gas. This is because they will continue to be supplied by the same energy distributor. All that really changes is the name of the energy retailer that issues your energy bills.