As we head into 2026, many Australians are reviewing their electricity and gas plans to keep up with rising costs and changing government programs. EnergyAustralia has long been one of the biggest names in the market, supplying over 1.6 million customers. But with more competition, new offers like Same Day Electricity Connection, and stronger solar support from the government, it’s fair to ask: is EnergyAustralia still the right choice this year?
Let’s break things down so you can decide for yourself.
What’s Changing in Australia’s Energy Market in 2026?
The energy space is going through a shift. The federal government recently announced a solar-backed initiative offering up to three hours of free electricity each day starting July 2026 in New South Wales, South Australia, and south-east Queensland. This will make a big difference for households trying to cut energy bills.
You just need a smart meter and a plan that supports the program. For many renters or apartment dwellers, this is the first time they can access solar savings without rooftop panels.
More Australians are also switching providers, especially with easier, same-day electricity connection now available through services like Deal Expert. With so much happening, comparing providers has never been more important.
Who Is EnergyAustralia, and What Do They Offer?
EnergyAustralia, owned by Hong Kong-based CLP Group, is one of the biggest energy retailers in the country. They offer electricity and gas services for homes and businesses, including fixed-price contracts and green energy options.
Customers can choose between standard usage plans and those that support renewables. You can also decide how much of your energy should come from wind or solar sources. They operate across NSW, VIC, SA and QLD, covering both metro and regional areas.
For households looking for a plan that balances cost and cleaner energy, EnergyAustralia gives a few flexible options.
Are EnergyAustralia’s Prices Competitive in 2026?
When choosing an energy provider, pricing is often the main concern. EnergyAustralia offers a mix of fixed-rate and market-rate plans, each with different supply charges, usage tariffs and discounts.
In 2026, they’re staying competitive on their market offers, but some plans from newer providers may show lower rates, especially if you’re looking for short-term deals or cashback bonuses.
For businesses, especially those comparing Small Business Electricity Rates, the differences between providers can be even more noticeable. EnergyAustralia’s business plans aren’t always the cheapest, but they offer better stability and support than some budget retailers.
Using Deal Expert can help you compare energy and gas between EnergyAustralia and other providers. You’ll see plans side-by-side and can choose based on total cost, not just what’s advertised.
Is Customer Support Still a Strong Point for EnergyAustralia?
A lot of customers stick with EnergyAustralia because of the support. You can reach them through online chat, phone, and email. They also have tools to track your usage, which helps prevent bill shock.
Recent reviews show a mixed response. Some customers report clear communication and helpful service. Others have noted delays in billing issues or slow response times. This is where a comparison tool comes in handy—same-day electricity connection and smooth switching are now offered by third-party services like Deal Expert, which can reduce the hassle even if you leave EnergyAustralia.
For those moving into a new home or wanting faster setup, this kind of support makes a big difference.
What About Energy Australia’s Business Energy Plans?
EnergyAustralia supports small, medium, and multi-site businesses. Their plans include tools to monitor energy usage, forecast costs, and manage multiple locations from one account. Businesses with higher usage might be able to negotiate tailored pricing, especially with longer-term contracts.
If you’re comparing small business electricity rates, don’t just look at the unit price. Consider if the provider offers clear billing, usage reports, and local support. For many, it’s not just about the price—it’s about having help when needed.
How Does EnergyAustralia Stack Up on Renewable and Solar?
In recent years, EnergyAustralia has added more solar- and wind-based plans. Customers can opt-in to get a percentage, or even all, of their energy from renewables. They also provide feed-in tariffs if you have panels at home.
With the Solar Sharer program kicking off in July 2026, homes in select areas may receive free electricity for a few hours each day. It’s aimed at helping non-solar homes benefit from the country’s solar boom.
More than one in three Australian homes now have rooftop panels. According to TechCrunch, solar panel costs here are some of the lowest in the world, making Australia one of the leading nations in solar adoption.
Deal Expert allows you to include solar and green preferences when doing an Energy and Gas Compare, so you can easily find plans that suit your values and budget.
Can You Get a Better Plan Through the Deal Expert?
Deal Expert is a free comparison service that helps Australians find electricity, gas, and broadband plans. They work with trusted names like EnergyAustralia, AGL, and others, offering access to real-time plan information.
You can compare based on price, discounts, solar feed-in, fixed pricing, contract length, and more. Once you choose a plan, Deal Expert helps you switch easily—with same-day electricity connection available in most areas.
Here’s what the process looks like:
| Step | What You Do | What Happens Next |
| 1 | Enter your postcode and preferences | See plans tailored to your location |
| 2 | Choose your plan | Deal Expert takes care of the paperwork |
| 3 | Confirm and connect | No service interruption at all |
You don’t need to contact your old provider; Deal Expert handles the switch.
So, Should You Stick With EnergyAustralia in 2026?
If you value a stable provider with good coverage, renewable options, and flexible plans, EnergyAustralia is still a solid choice. They’ve improved their range of offers, and they’re keeping up with the market.
However, in a market where new plans come out often and where even government-supported free electricity is entering the picture, it’s wise to review your options. Services like Deal Expert make it easy to compare and switch based on what matters to you.
EnergyAustralia works well for many households and businesses, but that doesn’t mean it’s the best deal for you right now.
If you haven’t reviewed your plan in a while, now’s the time. Use Deal Expert to compare the latest plans, check if small business electricity rates from other providers can save you more, or find out if your home qualifies for a better offer through the energy and gas compare tool.
It takes under a minute to start, and you might find a deal that saves you hundreds in 2026.