MATE is 100% Australian owned, and has been awarded with winning customer service centre based right here in our backyard. They employ local staff with a passion for providing phenomenal customer service. MATE with pride call themselves a “customer happiness” business that happens to sell telecommunications products!
Switching and moving Broadband is as simple as 1... 2... 3
Why choose Mate?
MATE is 100% Australian owned, and our award-winning customer service centre is based right here in your backyard. we employ local staff with a passion for providing phenomenal customer service.
Mate offer the value you deserve, together with the service you should demand and delivered with trust you need.
How to compare Mate Plans
When choosing the best broadband plan from Mate, consider factors like data limits (or unlimited options), download and upload speeds, contract flexibility (such as no lock-in contracts), and pricing that fits your budget. Look for add-ons like home phone services, installation costs, and any additional fees. Check for customer support quality and any special discounts or promotions. Also, consider if there are different connection types available for your location (e.g., fixed wireless or fiber) to ensure you get the optimal Internet experience.
Understanding Mate Tariffs
Tariffs are essential in determining broadband costs, including charges for data usage and service supply. Mate’s broadband plans may include various options such as fixed-price tariffs, unlimited data plans, and flexible contract terms. Additionally, they offer tailored packages to suit different needs, focusing on transparency in pricing and no hidden fees. Understanding these tariffs can help you choose the most cost-effective plan that aligns with your Internet usage habits.
Let’s start saving on your Broadband too!
We offer a free Broadband comparison service for all households too!
Frequently Asked Questions
What is NBN (National Broadband Network) internet?
Is there an internet plan to suit your needs?
Are there charges for cancelling my mobile phone plan?
Can I keep my phone number if I switch mobile phone plans?
How do I change my internet provider?
To change your internet provider, follow these steps:
– Research and compare plans from different ISPs.
– Sign up for a new plan with your chosen provider.
– Contact your current provider to cancel your existing service.
– Arrange for installation of the new service with your new provider.
What are the main types of mobile phone plans available in Australia?
The main types of mobile phone plans in Australia include:
– Prepaid plans: Pay in advance for a set amount of calls, texts, and data.
– Postpaid plans: Pay a monthly fee for a set amount of calls, texts, and data, usually with additional charges for excess usage.
– SIM-only plans: Bring your own device and pay for calls, texts, and data on a monthly basis without a handset included.
How do I get internet without a phone line or cable?
You can get internet without a phone line or cable by using alternative technologies such as fixed wireless, satellite broadband, or mobile broadband. These options deliver internet access without the need for a traditional phone line or cable connection.
What factors can affect my mobile coverage?
Factors that can affect mobile coverage include:
– Distance from the nearest mobile tower.
– Terrain and geographical features such as hills, valleys, and buildings.
– Weather conditions and atmospheric interference.
– Network congestion during peak times.
– The type of device you are using and its compatibility with the network frequencies.
How do I fix my internet connection?
To fix your internet connection, try the following troubleshooting steps:
– Restart your modem/router.
– Check cables and connections for any damage or loose connections.
– Reset your modem/router to factory settings.
– Update firmware/software on your modem/router.
– Contact your ISP for assistance if the issue persists or if there are network outages in your area.
Is there an ideal mobile phone plan?
What features should I consider when comparing mobile phone plans?
When comparing mobile phone plans, consider factors such as:
- Included calls, texts, and data allowances.
- Network coverage and reliability.
- Contract terms and commitments.
- International roaming and call/text allowances.
- Additional perks or bonuses offered by the provider.
How do I increase my internet speed?
You can increase your internet speed by:
– Upgrading to a faster broadband plan with higher download and upload speeds.
– Ensuring your modem/router is up-to-date and placed in an optimal location.
– Minimizing interference from other devices and electronic appliances.
– Using wired connections instead of Wi-Fi where possible.
– Closing unnecessary background applications and browser tabs that may be consuming bandwidth.