
Moving with AGL
Moving house can be a daunting task, but AGL is here to make it easier with their Power-on Guarantee. When you’re relocating to a new address and all meter access and site requirements are met, AGL ensures that gas and electricity will be connected on the very day you move in. To provide added assurance, AGL backs this promise with a guarantee to cover expenses up to $500 per day for any delays until power is activated. Experience a seamless move in just three simple steps with AGL.

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AGL Moving Process in 3 Easy Steps
Login or Set up Your AGL My Account:
Take the first step towards a hassle-free move by logging into your AGL My Account or setting one up if you haven’t already. This convenient online platform allows you to manage your energy services efficiently.
Inform AGL of Your Moving Date:
Let AGL know the date you’ll be moving to your new address. By providing this information, you enable AGL to coordinate the seamless connection of gas and electricity to your new home.
Track Your Move Online, Anytime:
Stay informed and in control by tracking the progress of your move online at any time. With AGL’s online tracking feature, you can monitor the status of your energy connection and ensure everything is on schedule for your move-in day.

AGL’s Commitment to Customer Satisfaction
AGL prioritizes customer satisfaction and understands the importance of a smooth transition when moving house. With their Power-on Guarantee and commitment to covering expenses for any delays, AGL demonstrates their dedication to providing reliable and efficient service to their customers during the moving process. Trust AGL to make your move stress-free and enjoyable.
AGL Moving
Make Your Move Seamless with AGL
Experience peace of mind during your move with AGL’s reliable and convenient services. By choosing AGL for your energy needs, you can rest assured that your gas and electricity connections will be ready when you need them. Contact Deal Experts today to learn more about AGL’s moving guarantee and how they can assist you with your relocation needs.

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We offer a free Broadband comparison service for all households too!
You can always speak to one of our experts ?

Samantha Robertson
Solutions Expert
1300 087 011
Frequently Asked Questions
What is the best electricity plan for me?
Every household is different, and there are lots of ways you can tailor your electricity plan. Deal Expert provides up to date energy comparison, price comparison, and energy deals from retailers so you can make an informed decision. It also important to consider whether you want to pay your bills monthly or quarterly depending on your needs. It is always a good time for a bit of exploration and comparison, as you could save hundreds, start today by Deal Expert providers!
How long will it take to switch providers?
Once you’ve confirmed your details with Deal Expert, you’ll be moved over to your new provider within 3-4 weeks, but it depends on the provider and state. Finding a cheap energy deal and confirming your Deal Expert takes only a few minutes. Following that, you have a 10 Business Day ‘cooling off’ period. If you change your mind during this time, you can cancel the switch through Deal Expert and nothing changes. Your new provider will also handle all of the paperwork.
How do I know this company is above board if I've never heard of them?
The Australian energy regulator ensures that every single supplier follows the same rules and regulations, so all Australians have a fair chance of finding an energy company to suit their needs. This is especially important for those who want smaller, lesser-known providers because they can trust in the fact that these companies will be held accountable by law if something goes wrong with their service.
Do I need to cancel my Direct Debit?
When you decide to close your account with your current provider, the company will send you a final bill and the company cancels the direct debit after taking the final payment. If there are any funds in credit on your previous plan, they should notify you so they can transfer these back into your bank account or send me the money via cheque.
Are there any hidden costs?
No, our service is completely free for all customers. This covers everything from visiting our website or calling our call centre in Australia to Deal Expert providers online at the click of a button. We are here to provide you with competitive deals and services.
Is the service from Deal Expert free?
Yes. it is completely free to Deal Expert’s customers. We get paid a commission by your new gas and electricity provider.
How does Solar work?
Solar Panels are made up of many solar cells, which convert sunlight directly into electricity. A photovoltaic (PV) module is a packaged connected assembly of typically 6×10 photovoltaic solar cells but may have as many as 72 cells. Solar panels generate electricity when light shines on the array of panels. The amount generated depends upon how much power or energy the sun provides to the area where they are mounted.
Can you connect my energy if I am moving house?
Yes, we can compare & connect you to a retailer of your choice. Connections usually require at least one business day notice, there may be a connection fee passed through to you. This is not from us; this is charged from the distributor & will be applied to your first energy bill.
When I switch providers will my gas or electricity be interrupted?
There will not be any interruption to your supply of electricity or gas. This is because they will continue to be supplied by the same energy distributor. All that really changes is the name of the energy retailer that issues your energy bills.